It is totally up to you and how you prefer to work. Choose to communicate however you like - phone, email, Whatsapp, video call, or even tools like Trello or Slack. I am flexible to accommodiate your preferred method of work.

Once you’ve decided how many hours you would like to start with, you will get a quote upfront and will be charged for those hours only.

With regular monthly plan, you will be invoiced the first day of the month for that current month and you will know with certainty the number of hours guaranteed for your business Any unused hours that month can be rolled over to the next month - don’t worry! I will keep track of everything for you.

Ad Hoc Support will be charged by pay as you go basis. Before any work commence, a detailed quote will be sent to you, with a breakdown of the work that will be carried out. And a deposit of 50% will be charged. To ensure that you are billed accurately, time-tracking software is used.

If you choose our monthly plan, it is generally best to pay by standing order or direct debit (GoCardless will be set up shortly).

To pay by standing order, you will find our bank details on your contract and invoice.

For any one-off support, you may prefer to pay by Bank Transfer by the invoice due date, and you will find our bank details on the invoice.